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UPDATED SHIPPING POLICY (Will be effective from May 2nd, 2021) Please Note: Orders placed on Friday and during the weekends will be shipped out the following business day (Monday). Kindly note that this policy does not apply to preorders or made-to-order items.
PREORDERED ITEMS HAVE A DIFFERENT SHIPPING TIME.
**Free Canada & US Shipping for orders over $100USD** (even after any codes are applied to your order)
**Free International Shipping for orders over $200USD** (even after any codes are applied to your order)
EXPECTED DELIVERY TIME WITHIN CANADA: 2-5 estimated business days (within the province of Ontario) // 5-11 estimated business days (other provinces)
EXPECTED DELIVERY TIME IN THE US: 3-14 estimated business days
EXPECTED DELIVERY TIME INTERNATIONALLY: 5-22 estimated business days (timing will differ depending on your country)
PLEASE NOTE: Estimated delays can range from 3-8 business days.
COVID DELAYS: Due to COVID-19, packages may take longer than usual to arrive. Estimated delivery time is how many business days are expected for your order to be delivered. This is not guaranteed and estimated in business days. Depending on the destination, customs delays or other unexpected delays can impact delivery.
Sezzle Vs PayBright Split Payment
SEZZLE ELIGIBILITY REQUIREMENTS
1. Be 18 years of age or older.
2. Have a US or Canadian phone number that can receive texts.
3. Have a working email address.
4. Have a non-prepaid payment method available.
5. For shoppers in the US and Canada, this can be a bank account, a debit card, or a credit card.
6. No minimum order amount.
PAYBRIGHT ELIGIBILITY REQUIREMENTS
1. A Canadian bank account (Only available to Canada)
2. Be 18 years of age or older.
3. A Canadian residential address.
4. Minimum order amount is $50CAD. Maximum amount is $1000CAD.
If you finance your purchase with PayBright and one or more items in your order has an extended ship date, your loan payment(s), including interest, may be due before you receive your purchase.
Please note that you may not receive a rebate of any interest that may have already accrued on an amount that later gets refunded.
Helpful Links For You
For more Payment FAQs, CLICK HERE
For gifts: If you would like E's Element to add a gift message or gift wrap to your order, please include the receiver's name and your name when selecting this gift option under the [personal gift message] in your cart page.
If you are buying something for yourself and someone else, please let us know in the note section if you would like any specific pieces to be packed in our custom jewelry boxes and pouches.
About E's Element
@ellaelement.shop on Instagram <popularly known as E's Element> is a jewelry and limited edition athleisurewear brand. We are dedicated to providing trendsetters with quality pieces that help elevate their personal style. E’s Element is essential mainly because of the types of products we sell, primarily because, due to the lockdown, people do not have the opportunity to go into stores and try on jewelry or clothes physically. E’s Element puts quality products that are also affordable and suitable for you to enjoy.
As a result of Emmanuela's multifaceted nature and drive to run her own product line, the idea of creating E's Element began in July 2020 and officially launched January 3rd, 2021.
Add On: Pack My Order On Reels/TikTok
Commonly Asked Questions
Do You Ship Worldwide?
E's Element primarily ships to countries like Canada and USA. However, we ship worldwide! We also offer convenient flat shipping rates to ensure you are getting the best shipping options available.
E's Element partners with third party shipping carriers like Stallion Express, Clickship and DHL to ensure worldwide shipping is convenient and affordable for you.
Estimated shipping rates can be calculated in your cart page or at checkout.
How Long Does Shipping Take?
🇨🇦 Canada wide shipping takes between 2-5 estimated business days (within the province of Ontario) // 5-11 estimated business days (other provinces)
🇺🇸 USA shipping takes between 3-14 business days
🌐 International shipping takes between 5-22 business days (this will vary depending on the country)
How Can I Split My Payment?
Simply add your favourite items to your cart and select the Sezzle or Paybright payment option at checkout.
Please Note: Sezzle is only available to customers based in Canada and USA. This payment option requires no minimum order amount.
PayBright is only available to customers based in Canada. This payment option requires a minimum order amount of $50CAD.
Do You Accept Refunds?
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange.
We do not accept product refunds. Our product descriptions are super detailed to ensure you are getting the best. If a refund is required, this will be issued as a store credit/gift card and must comply with the 7-day period.