CONTACT US
We may have the answer to your question in our Frequently Asked Questions, but if you cannot find the answer to what you are looking for, please get in touch with us by filling out the form below.
We take approximately 3-5 business days to respond. If its urgent kindly include this in the subject of your email.
For General Support, please email us at contact@ellaelement.shop.
For Customer Support/Inquiries, please email our customer support team at support@ellaelement.shop or fill out the contact form below to reach us instantly.
You can also contact support on Facebook Messenger. Click here to reach us instantly on Facebook.
If this is regarding wholesale orders, please include *WHOLESALE ORDERS* in your subject line. Thank you :)
Want to shop with us in-person?
OUR STOCKISTS SHOPPING HOURS
Ark Collective: Tuesday - Sunday: 11am-7pm EST
Canada Black Owned Marketplace: Monday - Friday: 10am-8pm EST // Saturday: 10am-6pm EST // Sunday: 11am-5pm EST
- Available At Ark Collective (Hamilton)
- Available At Canada Black Owned Marketplace (Brampton)
Discover selected items available at Ark Collective - Downtown Hamilton
Shop online and select the in-store pick up option at checkout.
Discover selected items available at Canada Black Owned Marketplace - Bramalea City Centre.
Shop online and select the in-store pick up option at checkout.
